Craftt About US – Craftt Culture

From our home to yours, we provide a complete home décor. “Craftt Culture”– Provides the complete home decor” revolutionized the industry of home and interior décor in USA, we have come a long way since and are just getting started. Our time and effort in wisely selecting high quality merchandise locally and from across the globe to be available for the public of United State of America ensures us the gratification of true customer loyalty. Our focus is on ensuring complete customer satisfaction, and we strive to bring the best of craftsmanship, design, and functionality to your home.

With a team of experts and a passion for design, we work tirelessly to create pieces that are not just aesthetically pleasing but also functional and long-lasting. At Craftt Culture, we believe that your home should be a reflection of who you are, and we are here to help you bring that vision to life.We also ensure to provides the utmost customer service experience so that you are delighted and always welcomed to be back. We strive on not just building a customer data base, but to build customer loyalty. After all, having a thousands of customers we are proud to see the number constantly increasing at a positive rate

OUR ETHOS

Quality products

Our aim is to provide you with high quality merchandise, bringing you the best products from various sources locally and internationally.

Affordable prices and sustainable products

We bring you our refreshingly modern furniture range designed and developed by our local design talent.

TERMS & CONDITION

• We have done our best to display as accurately as possible the colors of the products shown on this Website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
• The photo may include additional props that are for display purpose only, and will not be included.
• The actual measurement maybe a little bit different than described due to manual measurement.
• 100% advance payment is required at the time of booking for timely order processing of standard orders.
• Deliveries are made within 25 working days after receiving full
payment at the concerned store. In case payment is made by cheque, the delivery will be made 25 working days after the amount is transferred.
• We will not cater cancelation of any order after payment received.
• Gift Card is not applicable on the category of Bazaar products.
• No return / refund will be applicable, if you receive the same product as seen on website in perfect condition, (change of mind is not applicable).
• In case customer delays order delivery beyond 30 days after the original delivery date, the order will be considered canceled and cancellation charges of 20% of order amount will be deducted.
• Any order can be changed or modified 10 days before delivery based on following conditions:

1. New order amount is greater or equal to original order.
2. New delivery date will be communicated according to products availability.
3. Order cannot be changed or modified after delivery.

• Delivery and delivery time:

1. All products in one order form will be delivered in one shipment.
2. All complaints in respect of incomplete delivery, defective or
incorrect goods must be reported to United Retail (SMC-PVT) LTD. on feedback/complaint form (RED Form) at the time of delivery, if issues are not reported on feedback/complaint form than its assured that products are delivered in excellent condition and complaint will not be
catered.
3. Failure to inform the company of any alleged affect in
accordance with clause 9 (b) shall be conclusive evidence that company has satisfactorily performed its obligations and that the Products have
been accepted without any defect, damage or incorrect quantity etc.
4. Delivery dates are submitted without liability for delay however
occasioned. The company will in no case, be liable for any compensation /
damage / refund of advance etc. for any deliveries which are made
beyond the delivery date and time.

• United Retail (SMC-PVT) LTD. will not be responsible for any
damage caused while taking goods through narrow corridors and
stairwells.
• Deliveries above ground floor will be charged extra amount in case there is no cargo elevator available.
• Standard orders will be booked within 60 days.
• United Retail (SMC-PVT) LTD. will not be liable for any advance orders
beyond 60 days in the event of revision of prices, change in design, and discontinuation of product.

United Retail (SMC-PVT) LTD. reserves the right for cancellation at the discretion of United Retail (SMC-PVT) LTD.

• We do not commit any kind of warranty for discounted/discontinued and imported outdoor furniture products.
• We do not allow customization/modification in our furniture products including installation of locks, any customization/modification will
void the product warranty.
• Goods once sold/delivered and accepted will not be taken back or exchanged.
• The company reserves the right unconditionally:

To revise the product price.

• To reduce the volume of products ordered by a purchases and will be charged accordingly.
• To defer the date of any order delivery.
• To cancel the order.

United Retail (SMC-PVT) LTD. is prevented from or delayed in
carrying on of its business due to extraordinary unavoidable
circumstances i.e. beyond the reasonable control of the Company including, but not limited to war or national emergency, acts of terrorism, protest, riots, fire, explosion, flood, epidemic, lock-outs,
strikes or other labor disputes (whether or not relating to either
party’s workforce), or restraints or delays affecting carriers for or
suppliers to the Company.

All applicable government taxes will be applied at the time of delivery,